Communication is the foundation for relationships.

Effective communication starts with small talk. The chit-chat you might overlook is actually the b...

It’s been a while since I offered specific instructions on how to use this weekly email. In a nutshell, you scan the list, pick a topic and start a co...

The Seahawks closed out their season yesterday… and then depression set in. 

I quote that line from Stripes somewhat jokingly at the end of football ...

Establish relationships before you need them.

Practice your conversation skills before they’re necessary.

It’s easy to focus on productivity and the...

Sports is always my go-to conversation starter. Even if I don’t know if I’m talking to a sports fan. I know that uncertainty can make some fans uncomf...

This is the time of year for goal setting and predictions. Most people are either making New Year’s resolutions or predicting what will happen in the ...

I’m a firm believer in preparing for little conversations like small talk because a.) I want my interactions to be productive b.) I don’t want them to...

The two most obvious stories grabbing headlines this week are Christmas and COVID. Now seems to be a good time to offer a gentle reminder to make good...

I feel fortunate when my work travel schedule takes me back home and gives me a chance to see family. That’s what happened during the weekend when I w...

I’ve taken a fair amount of grief from my family in the last week over my Christmas list. According to them, it’s too short. The way I see it, having ...

You could spend this week asking everyone what they did for the Thanksgiving holiday, what they purchased on Black Friday and if their Christmas decor...

Happy Thanksgiving week! There is a good chance you’ll be expected to make casual conversation this week with friends or family. There’s an equally go...